What is Service Assurance?

Testing networks to assure quality and customer experience has been, up to now, a costly operation in terms of hardware and software, resulting in high maintenance costs. As networks grow and become more complex, cloud services become vital in achieving these tasks efficiently, while remaining hardware and software agnostic. RAID.Cloud Service Assurance App is a distributed test platform for mobile communications providers which makes use of the cloud and the growing computing power of smartphones to: drive tests, prevent revenue leakages and fraud, monitor network performances, and gather device and application analytics.

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How does the Service Assurance App works?

RAID.Cloud Service Assurance is a distributed test platform for mobile communications providers, making use of the cloud and the growing computing power of smartphones to: drive tests, prevent revenue leakages and fraud, monitor network performance and gather device and application analytics. Developed from scratch with crowdsourcing capabilities, it allows you to make use of your workforce and customers to enrich your service portfolio and improve feedback from the field..

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Why use the Service Assurance App?

Take advantage of comprehensive device & application analytics based on QoS and QoE indicators

Configure, push & set up call schemes to run on crowd sourcing models easily

Eliminate costs by using common smartphones as test event devices

Billing Validation controls the availability of complete audit trails

Monitors the billing process with billing data being validated against historical and statistical data or against other data sources to assure the invoicing correctness. Built-in aggregated validations guarantee high performance in the analysis of invoices and detailed validations allow drill down into the source of the problem. With Billing Validation CSPs will be able to control revenue leakage due to billing and invoicing problems and efficiently track and correct the underlying errors.

Rating Validation controls to assure your business

Automatic and easy-to-use validation process that checks if rated records are correctly calculated according to your rate plans. Matching tolerances and filters can be defined to control which events should be validated and rating calculations are done on each CDR independently. With RAID Rating Validation, you will be able to control revenue leakage due to rating process errors and efficiently track and correct the underlying errors.

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Key Benefits
Handles drive-testing and test call generation efficiently;
Allows you to obtain metrics from any geographic location;
Saves time with fully automated test scheduling;
Uses your workforce to improve services, reliability and offers.

Service Assurance Datasheet

Leverage crowd-sourced social data to reduce time and effort
in testing network service quality and reliability


Service Assurance Datasheet	Portfolio Datasheet

RAID.Cloud delivers instant revenue leakage

reduction and fraud prevention

Implementation
in minutes

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No in-house
resources

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No hardware
costs

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No upfront
investment

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